Securus Technologies is one of the most reputed and renowned companies in the correctional sphere since the time it was launched in the year 1986. Presently, the products and services of Securus Technologies reach out to over 1.2 million inmates and are used in nearly 2.600 correctional facilities. The company offers comprehensive product range for the prisoners that include voice call, phone services, calling cards, video services, money transfer service, and more. One of the primary objectives of the Securus Technologies when it comes to providing inmate communication services is to allow the prisoners to communicate with their loved ones. The prisoners are always worried as to how they would be able to reconnect with their families and communicate frequently.
Securus Technologies continues to innovate their products and services as well as invest in their technology to make it more efficient and productive. The CEO of the Securus Technologies, Rick Smith, says that the company has spent over $600 million in the last few years to upgrade their technology and for patent acquisition. Securus Technologies is hopeful that in the near future, all the investments the company is making would be useful in providing inmates with more communication opportunities than ever before.
The prison facility where I work is a client of Securus Technologies for the past few years and have been happy with the service that they have provided so far. Being in constant touch with us and upgrading their products at our facility at regular interval. There was a time when it was raining heavily in our area, and one of our systems went down. I called up their service department and two of their executive where at our facility within 2 minutes in spite of heavy rains. It was the day I realized that we could depend on them to provide us with excellent service no matter when and where.